Custom CRM Development
Build a CRM That Works the Way Your Business Works
About This Service
Most businesses struggle with generic CRM tools that are too complex, too rigid, or too expensive. At Navatech Solutions, we solve this problem by developing fully customized CRM systems tailored to your exact workflows, processes, and goals.
Our Phoenix-based strategy team works closely with you to understand your sales cycle, operations, customer interactions, and reporting needs. Then our global engineering team builds a powerful, secure, and scalable CRM—designed specifically for your business.
Our mission is simple:
Give businesses a CRM that improves productivity, centralizes operations, and increases revenue.
Why Businesses Choose Navatech for Custom CRM Development
- ✔ A CRM Built for Your Workflow
Unlike off-the-shelf CRMs, our solutions match your exact processes — not the other way around. - ✔ Phoenix-Led Strategy & Support
You collaborate directly with our CRM consultants in Phoenix for clarity, communication, and fast turnarounds. - ✔ Affordable, High-Quality Development
Our hybrid Phoenix + global team model reduces development cost by 40–60%, without sacrificing quality. - ✔ Automation That Saves Hours Every Day
From follow-ups to lead tracking, we automate repetitive tasks so your team can focus on closing deals. - ✔ Scalable, Secure & Future-Ready
Your CRM grows as your business grows — with modules, integrations, and features you can add anytime.
Our Custom CRM Development Services
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Lead & Pipeline Management
Track your leads from inquiry to conversion with intuitive pipeline dashboards, smart notifications, and automated status updates.
Our tools help your sales team close deals faster and more efficiently
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Sales Automation Workflows
Automate:
- Follow-up messages
- Lead assignment
- Quote generation
- Email reminders
- Task notifications
- Stage updates
This reduces manual work and ensures consistent customer engagement.
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Customer Management Modules
Centralize all customer data in one organized, easy-to-access system.Track communication history, documents, payments, issues, and more — all in one place.
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Quotations, Invoicing & Payment Tracking
Generate quotes, invoices, receipts, and automated payment reminders directly from your CRM.Perfect for small and medium businesses looking to centralize operations.
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Custom Dashboards & Analytics
Make smarter decisions with real-time analytics, custom KPIs, and performance dashboards.From sales performance to customer lifetime value, everything is visible at a glance.
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Ticketing & Customer Support System
Manage customer issues with a built-in ticketing module.Track complaints, assign tickets, update statuses, and measure resolution times.
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CRM Integrations
We integrate your CRM with essential tools such as:
- Email systems
- Payment gateways
- SMS platforms
- Accounting tools
- Third-party APIs
- ERP & inventory systems
These integrations help your CRM become the central brain of your business.
Our CRM Development Process
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1. Requirement Analysis
We understand your sales process, communication flow, and daily operations.
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2. Workflow & UI/UX Design
We design wireframes, mockups, dashboards, and modules based on your business logic.
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3. Development (Global Engineering Team)
We build your CRM using scalable, modern technologies and an agile approach.
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4. Integration & Testing
Your CRM is integrated with the required platforms and tested thoroughly for performance and security.
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5. Deployment & Training
We deploy the system with zero disruption and train your team on every feature.
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6. Ongoing Support & Enhancements
We continue improving your CRM as your business grows and needs evolve.
Want to Build a CRM Tailored to Your Business?
Start Building Your Custom CRM Today
Let our Phoenix CRM experts help you automate operations, improve productivity, and scale your business.
Ready to Get Started?
Let's discuss how we can help transform your business with our Custom CRM Development service.